Refund policy

Last updated October 28, 2026. Questions: write to the contact address on this site.

Credits

Unused credit packs can be refunded within 14 days of purchase. If a vectorization fails, its credit is returned automatically.

Subscriptions

You can cancel any time in PayPal and keep access until the end of the period you paid for. If you cancel within 7 days of your first payment and have used fewer than 20 images, ask us for a full refund.

How to ask

Write to us with the email on your account and your PayPal transaction id.